Right of Withdrawal
Right of Withdrawal for Consumers
(A consumer is any natural person who enters into a legal transaction for purposes which are predominantly outside his or her trade, business or profession.)
Instructions on Withdrawal
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day
- on which you or a third party named by you, who is not the carrier, have taken possession of the goods, provided you ordered one or more goods under a single order and they are delivered together;
- on which you or a third party named by you, who is not the carrier, have taken possession of the last goods, provided you ordered several goods under a single order and they are delivered separately;
- on which you or a third party named by you, who is not the carrier, have taken possession of the last partial shipment or the last piece, provided you ordered goods that are delivered in several partial shipments or pieces;
To exercise your right of withdrawal, you must inform us (ForestGum GmbH, Lichtstraße 26-28, 50825 Cologne, Phone: +49 (0)221 292829 80, Email: hallo@forestgum.de) by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form, which is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of the additional costs arising from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we receive notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is earlier.
You shall send back or hand over the goods to us without undue delay and in any event not later than 14 days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exclusion or Early Expiry of the Right of Withdrawal
The right of withdrawal does not apply to contracts
- for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the supply of goods which, after delivery, have been inseparably mixed with other goods due to their nature.
Sample Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
- To ForestGum GmbH, Lichtstraße 26-28, 50825 Cologne, Email: hallo@forestgum.de
- I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.
(A consumer is any natural person who enters into a legal transaction for purposes which are predominantly outside his or her trade, business or profession.)
Instructions on Withdrawal
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day
- on which you or a third party named by you, who is not the carrier, have taken possession of the goods, provided you ordered one or more goods under a single order and they are delivered together;
- on which you or a third party named by you, who is not the carrier, have taken possession of the last goods, provided you ordered several goods under a single order and they are delivered separately;
- on which you or a third party named by you, who is not the carrier, have taken possession of the last partial shipment or the last piece, provided you ordered goods that are delivered in several partial shipments or pieces;
To exercise your right of withdrawal, you must inform us (ForestGum GmbH, Lichtstraße 26-28, 50825 Cologne, Phone: +49 (0)221 292829 80, Email: hallo@forestgum.de) by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form, which is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of the additional costs arising from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we receive notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is earlier.
You shall send back or hand over the goods to us without undue delay and in any event not later than 14 days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exclusion or Early Expiry of the Right of Withdrawal
The right of withdrawal does not apply to contracts
- for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the supply of goods which, after delivery, have been inseparably mixed with other goods due to their nature.
Sample Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
- To ForestGum GmbH, Lichtstraße 26-28, 50825 Cologne, Email: hallo@forestgum.de
- I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.